Thursday 1 November 2012

case 3- RB044573078CN shipped 10 Oct 2012, until now can't be tracking suspect as fake Store:Shenzhen Ugood Electronics Co., Ltd

Aliexpress Response:
until now, no response, will be update this blog if aliexpress give response.


Transaction Details

  • Order
  • Payment
  • Shipment
  • Complete
Order Number:1015552072
Status:You have opened a dispute for this order. Please wait for the supplier to respond
Track Info:
Tracking Number: RB044573078CNShipping Time:10 Oct 2012Tracking
Reminder:
You have submitted the following information for the dispute. You can communicate with the supplier using Send Message.

Your Dispute Details

Date Requested:29 Oct 2012 22:40
Did you receive your order?No
Did you ship the order back?No
Payment Received: US $166.53
Reason:The tracking number was invalid
Refund Requested:US $166.53 (Cash US $156.53, Coupon US $10.00)
The refunded coupons will be reclaimed by AliExpress
Details:
After 3 weeks, the tracking can't be used. Without my permis
sion extend waiting days become 90 days. I can't wait longer
. Please cancel my order.
View dispute history
Messages
  • Jessica Xiang26 Oct 2012 01:06 (GMT -7)
    hello,friend
    so sorry ,it shows ,it is on the way ,and because there is the 18th congress meeting in China,the testing is very strict for export
    now,there are full of the packages in the warehouse now,maybe it needs some time
    pls wait for more time
    hope that you can understand
    thanks a lot
    best regards
    lily
  • Me24 Oct 2012 19:02 (GMT -7)
    Shenzhen Ugood Electronics,
    Please help me, there some odd facts on your delivery
    1. After 15 days delivery the tracking number can't be track using official tracking web
    http://intmail.183.com.cn/item/trace/itemTraceAction.do
    2. When track using http://17track.net the result was
    Oct 18, 2012 6:14:00 PM Status:Posting, Location:HUBEI
    Did you send my order on Oct 10 2012, why it said Oct 18 2012?
    3. Also the position never changed only said "Location:HUBEI"
    4. Also until now, I can't track with Indonesia Post Air Mail website.
    5. It's about 15 days until now I don't know where my order

    All the facts make me frustration, when my order come?
    If you can't explain it , I will contact aliexpress for investigate
    and ask for refund
  • Jessica Xiang22 Oct 2012 07:43 (GMT -7)
    hello,friend
    it is on the way
    check it out pls
    http://www.17track.net/
    hope that you can understand
    best regards
    lily
  • Me22 Oct 2012 02:16 (GMT -7)
    Order oct 2, 2012, until now oct 22, 2012. I still can't track the order. I think i should open dispute for this order!
  • Janth Chan17 Oct 2012 02:35 (GMT -7)
    Dear buyer,
    This is the valid tracking number,pls wait for a few days,then track it again
    and some tracking number also start with RB
    hope you can understand
    regards,
    helen
  • Me16 Oct 2012 22:59 (GMT -7)
    Are you sure RB044573078CN is valid?
    After 7 days you shipped my order i can't tracking it.
    I think registered air mail should be start with RA
  • Me16 Oct 2012 00:49 (GMT -7)
    Are you sure RB044573078CN is valid?
    After 7 days you shipped my order i can't tracking it.
    I think registered air mail should be start with RA
  • Janth Chan10 Oct 2012 00:28 (GMT -7)
    hello,friend
    We have sent the item out by China post,hope everything goes well,this is the tracking number:
    and the tracking net:http://17track.net/
    and you can check the information in 2 or 3 days
    when you receive the item,pls leave us a message
    if you have any question,pls contact us
    thank you so much
    have a nice day
    best regards,
    helen
  • Janth Chan09 Oct 2012 22:48 (GMT -7)
    hello,friend
    we will send the item today
    sorry for let you waiting for so long
    have a nice day
    best regards,
    helen
  • Me09 Oct 2012 22:27 (GMT -7)
    I order 04 Oct 2012 22:17, it almost 1 week and until now you didn't send my order. It really need this mobile phone for my work. But you very slow to delivery it, What is your problem?

    • Jessica Xiang09 Oct 2012 21:23 (GMT -7)
      we will send it to you soon later
      we have in stock
      donot worry much
      best regards
      lily
    • Me09 Oct 2012 18:12 (GMT -7)
      please send my order if you have stock,
      if don't please cancel my order.
    • Jessica Xiang08 Oct 2012 21:57 (GMT -7)
      hello,friend
      we will send it to you today later
      thanks a lot
      lily
    • Me08 Oct 2012 19:20 (GMT -7)
      can you send my order now?
    • Me08 Oct 2012 02:31 (GMT -7)
      can you send my order now?
    • Jessica Xiang06 Oct 2012 22:49 (GMT -7)
      Dear friend,
      Many thanks for your order,the item will be sent as soon as possible !pls add our store
      http://www.aliexpress.com/store/100919/ to store list ,you can know the newest information in our store every day.
      And if you order 10 orders in our store every month or amount of transactions can reach to 2000$ monthly ,then you can be our VIP customers.
      and you can enjoy the service below:
      1.Discount,you can get 2% off every time,except the specials
      2.Aftersales Service First:If you send the items back for changing ,we can send the new ones when we can track the tracking No.
      3.Technical support:You can get the UGOOD SkyDrive ,there is the newest rom,gps software,other softwares and games so on.
      4.No watermark pictures:You can get the pictures of all the items in the store without our logos and watermark
      5.Dropshipping :We can support dropshipping without informaion on the packages
      6.Act as a purchasing agent:we can help you buy the other electronics in china
      we have a big promotion for the UG802 check it out pls
      http://www.aliexpress.com/store/product/First-Dual-Core-UG802-Android-Mini-PC-Upgrade-of-MK802-IPTV-1G-RAM-4GB-ROM-Quad/100919_618712540.html
      best regards

      Helen
    • Me06 Oct 2012 21:33 (GMT -7)
      Please declare as ebook reader and value $45. And please don't try to input any fake tracking number. If you do it i will request order cancellation and give you bad feedback. Please be coorperate i have many bad experience with aliexpress sellers
    • Janth Chan04 Oct 2012 21:59 (GMT -7)
      hi friend,
      yes this phone is in stock now
      of couse we can declare ebook reader and value 45$ for you
      you can do the payment now
      best regards
      lily
    • Me03 Oct 2012 19:16 (GMT -7)
      1. Is it stock ready?
      2. Can you declare as ebook reader and value $45?
      If everything ok i will complete the order.


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2 comments:

  1. I am sorry that you have had a problem with a supplier on AliExpress.

    Please understand that AliExpress is a platform that connects buyers and sellers; we are not the supplier of the goods you purchased.

    With that said, I’d still like to help.

    If you feel that your case has not been adjudicated properly, please send me an email at mstory@us.alibaba-inc.com. I don't work in customer service, but I can try to get you to the right people.

    We can’t resolve 100% of customer issues, but I promise that we will try.

    Sincerely,
    Mark Story
    Director, International Corporate Affairs
    Alibaba Group

    ReplyDelete
  2. I order one item. still its on the way. They gave initially some fake tracking number. so i suggest dont go with aliexpress. Its completely scam website only. There is no doubt about it.

    Thanks,
    Madhan a
    More Detail

    ReplyDelete